335i Terms & Conditions — Please Read Before Using the Platform

1 General Terms & Conditions

335i is an online gaming and Sports Betting platform operating in compliance with Bangladeshi and international law. These Terms & Conditions constitute a legally binding agreement between 335i ("we", "us", "the Platform") and the user ("you", "member").

By using the 335i website or app, you confirm that you have read, understood, and agreed to these Terms & Conditions. If you disagree with any part of these Terms for any reason, please refrain from using the platform.

• 335i reserves the right to modify or update these Terms & Conditions at any time.
• Continued use of the platform after updated Terms are published will be considered acceptance of the new Terms.
• In the event of any dispute over the interpretation of these terms, 335i's decision shall be considered final.
• These Terms & Conditions are available in both Bengali and English. In the event of any conflict, the English version shall prevail.

2 Account Registration & Eligibility

To register and play on 335i, you must meet the following eligibility criteria. Failure to comply with these terms may result in your account being suspended or terminated at any time.

• Age: You must be 18 years of age or older to register. Accounts belonging to minors will be closed immediately.
• Single Account: Only one account is permitted per person, household, or device. Creating multiple accounts may result in all accounts being closed and balances forfeited.
• Accurate Information: All information provided during registration must be truthful, accurate, and up to date. Providing false information will be treated as a breach of these Terms.
• Verification: 335i may request identity verification (KYC) documents at any time. Withdrawals may be held until verification is successfully completed.
• Password Security: You are solely responsible for keeping your password and login credentials confidential. 335i will not be held liable for any consequences arising from sharing this information with others.

3 Deposits, Withdrawals & Payments

All financial transactions on 335i are conducted through secure, encrypted channels. We support a range of payment methods including bKash, Nagad, Rocket, and Upay.

For Deposits:

• Minimum deposit amounts may vary depending on the payment method used.
• Deposits are generally credited instantly. If there is a delay due to technical reasons, please contact our support team.
• Deposits made through third parties or using another person's card or account are not permitted.

For Withdrawals:

• Identity verification (KYC) must be completed before a withdrawal can be processed.
• Withdrawals are typically processed within 24 hours, though additional time may be required depending on your bank or mobile banking provider.
• 335i reserves the right to carry out additional verification procedures for any suspicious transactions.
• Withdrawals cannot be made until the wagering requirement on your bonus balance has been met.

4 Bonus & Promotion Policy

335i offers a wide range of bonuses and promotions. Each bonus comes with its own terms and conditions, which are clearly stated on the offer page. Claiming a bonus means you also agree to the specific terms of that bonus.

• Wagering Requirement: Bonuses are subject to wagering requirements before withdrawal. Slots generally contribute 100% towards these requirements.
• Bonus Validity: Each bonus has an expiry period. Once expired, the bonus balance will be forfeited.
• Multiple Bonuses: Generally, only one bonus can be active at a time. Cashback may be applied automatically.
• Bonus Abuse: Any form of bonus abuse — such as claiming bonuses through multiple accounts or attempting to exploit the system — will result in account closure.
• Maximum Bet: A maximum bet limit may apply while a bonus is active. Exceeding this limit may result in the bonus being forfeited.

5 Gaming Rules & Fairness

All games on 335i are independently audited by third-party auditors and powered by RNG (Random Number Generator) technology, meaning every game outcome is entirely random and not predetermined.

If a technical issue occurs during a game, 335i reserves the right to void the round and refund the stake. No winnings claims will be accepted in such cases.

• In the event of a disconnection during a live game, the relevant game rules will determine the outcome.
• Read the "Help" or "Pay Table" section of each game to understand its rules.
• In the event of a dispute over a game outcome, 335i's log data will be considered final and conclusive.
• If a match or event is cancelled in Sports Betting, the stake will be refunded.

6 Prohibited Activities

The following activities are strictly prohibited on the 335i platform. Any violation may result in immediate account closure and forfeiture of your balance.

• Creating Multiple Accounts or Using Someone Else's Account
• Attempting to Abuse Bonuses or Manipulate the System
• Using Software Bots or Automated Systems
• Money Laundering or Illegal Financial Activity
• Harassing or defrauding other members
• Registering with a false age despite being a minor
• Attempting to hack or breach the security of the system
• Unauthorized use of 335i's intellectual property

7 Account Suspension & Closure

335i reserves the right to temporarily suspend or permanently close any account, with or without prior notice, for any reason — particularly in cases of terms violations.

• Bonus balances in accounts closed due to terms violations may be forfeited.
• Whether the original deposit amount will be refunded will be determined following an investigation.
• You can also request account closure at any time by contacting our support team.
• Self-exclusion can be requested under the Responsible Gaming program, during which your account will remain closed for the specified period.

8 Privacy & Data Protection

335i takes the protection of your personal data very seriously. We do not sell or share your information with any third parties. For full details on how we collect, use, and protect your data, please refer to our Privacy Policy Read.

• Your information is used solely for the purpose of providing and improving our services.
• 335i may be required to disclose information in response to lawful requests from legal authorities.
• Your data is protected with SSL encryption.

9 Limitation of Liability

While 335i strives to maintain the highest standards, service disruptions may occasionally occur. 335i's liability is limited in such unforeseen circumstances.

• 335i is not liable for any losses caused by internet disconnection or device-related issues.
• 335i reserves the right to correct any erroneous results caused by technical errors.
• If service is disrupted due to a third-party game provider issue, 335i will work to resolve it as quickly as possible.

10 Amendments to Terms & Their Effect

335i reserves the right to modify, amend, or update these Terms & Conditions at any time. Any changes will be notified on the website, and the date of the latest update will be displayed at the top of this page.

• Continued use of the platform following any changes will be deemed acceptance of the updated terms.
• If you find any of these terms unacceptable, please contact support to close your account.
• If any provision of these Terms is found to be invalid, the remaining provisions will continue to be in full effect.